Frequently Asked Questions

Find answers to common questions about Gontobbo

Rider Questions

Open the app, set pickup and destination, and send a ride request. A nearby pilot will accept it.

A cancellation fee may apply if you cancel after the pilot has arrived.

Pilot Questions

Register through the app with required documents. Your account will be activated after verification.

Earnings are added to your wallet after each ride and can be withdrawn later.

Payment Questions

Both cash and digital payment options are supported.

Fare is calculated automatically based on distance, time, and demand.